Operational excellence
Discussion:
Resistance to change is a normal everyday aspect in the workplace. Note what happens to the organizational climate when this resistance occurs and any tactics to reduce negative connotations when dealing with change.
Assignment:
Information Systems for Business and Beyond Questions
Chapter 1 – study questions 1-5, Exercise 3
Chapter 2 – study questions 1-10, Exercise 2
Information Technology and Organizational Learning Questions
Chapter 1 – Review the Key Lessons from Chapter 1 – Explain the five key lessons and note the importance of each key lesson from chapter 1. Also, note why is it important to understand these basic concepts.
Chapter 2 – Note why the IT organizational structure is an important concept to understand. Also, note the role of IT in the overall business strategy.
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